A boil order was put into place around midnight last night for townships in eastern Ward County and western McHenry County.
A line break at the Voltaire water treatment plant left about 1200 North Prairie Rural Water District customers without water since Saturday.
General Manager Teresa Sundsbak says the break caused an overflow --- and ground water mixed into the clean water storage facility.
She says the affected area was isolated, and initial chlorine tests have come back clean.
The boil order is protocol to ensure safety.
She says the boil order will last a few days and there are about 215 customers under the order.
Residents in the affected townships say that not having easy access to clean water makes a big difference in daily life.
(Zachary Willard, Sawyer High School Student) "We got a call at 2:30 in the morning saying that we should boil water if it ran. We can't clean or water the horses if they were to need it. We're probably going to go stay at a hotel room for the night."
North Prairie Water has a crew on site working on restoring water service.
Sundsbak says the first customers should be restored after midnight --- and by noon tomorrow everything should be back in working order.
One clarification from North Prairie --- it is the TOWNSHIP of Surrey that is under a boil order, NOT the city of Surrey.