Another Option When it Comes to Dialing 911 - KXNet.com - Bismarck/Minot/Williston/Dickinson-KXNEWS,ND

Another Option When it Comes to Dialing 911

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Seventy five percent of 911 calls are made from cell phone calls.

And now, you'll be able to text 911.

Mike Dannenfelzer with Bismarck/Burleigh Combined Communications Center says with technology comes change.

The largest four carriers have agreed to provide text to 911 services by May of 2014.

"One of the things that we have to do is some upgrades to network within the state and then also some of the 911 centers in the state will have to upgrade some equipment to be able to accept text to 911. We also have to request to the carriers that we want text to 911 service," says Dannenfelzer.

Dannenfelzer says this service will be beneficial in some circumstances where it's not convenient to talk.

But he says it's always better to call 911.

On an interesting note, Dannenfelzer says it's actually best to call 9-11 from your LANDLINE -- because when tracing the location of the call, they only get latitude and longitude coordinates that are not always accurate.

When you call from a regular telephone, the land line is tied to that address.

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