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SOURCE TERiX Computer Service
SuperSaturday sponsorship is an opportunity for active participation, service improvement
SUNNYVALE, Calif., Jan. 17, 2014 /PRNewswire/ -- TERiX Computer Service once again participated as a sponsor of the fifth SuperSaturday event hosted by The Retail Orphan Initiative (RetailROI) in advance of the National Retail Federation's Annual Conference held this week in New York City. The purpose of RetailROI is to raise awareness and provide real solutions for the more than 400 million vulnerable children worldwide, and 94% of all RetailROI donations in 2013 went directly to helping orphans and vulnerable children. TERiX considers the SuperSaturday event to be a key opportunity to interact with and better understand the needs of retail customers, many of whom are members of RetailROI. At the SuperSaturday event, TERiX representatives actively engage with retail IT executives and CIOs and attend sessions that identify mission-critical IT needs.
"TERiX is constantly broadening its offerings for existing retail customers and trying to reach more retailers who are looking to gain a more complete service solution on the datacenter side," says Raul Guerra, TERiX Sales Manager. "The SuperSaturday RetailROI event has been an important place to listen and learn from the retail industry, and then take those insights back with us to better tailor our services to meet those needs."
According to Gartner Analyst Jeff Roster at the event, overall retail IT spending is on pace to increase to between 4% and 5% of revenue in 2014 due to major initiatives including applied innovation, mobile strategy, and big data analytics. But other IT areas may see flat budgets or even cuts despite the higher overall spending. Analysts suggest that effective integration of these initiatives will determine winners and losers in the coming year.
Successful initiatives therefore will require attention to budget and results both, and TERiX has been able to tailor its datacenter hardware maintenance services to succeed in this retail environment. For instance, in order to reduce retailer costs as well as contract complexities, customers can specify different service levels down to the device level on the same contract to optimize levels of service with levels of expense, and can combine server, storage and network hardware from more than 30 different OEM brands on the same contract. In contrast to single-brand or single-service-level solutions, TERiX is able to come alongside retailers and encourage rather than hinder agility and freedom of choice in the datacenter, and on the sales floor.
TERiX Computer Service is a Founding Level Sponsor of RetailROI.
About TERiX Computer Service
TERiX is a global independent hardware support company providing flexible multivendor service on over 30 OEM brands of server, storage and network products. These include new manufacture and legacy platforms from IBM®, Cisco®, HP®, Dell®, Oracle®, HDS®, EMC®, and NetApp®. TERiX Computer Service customers include 50 of the global Fortune 500, 30+ major telecommunication companies, 20+ major finance/banking firms, more than a dozen healthcare and pharmaceutical giants, and 20+ Federal Agencies. TERiX provides a lab-tested, customer-focused support experience with strong service metric attainment, and as a hardware-agnostic service provider, acts as a trusted advisor to clients and partners worldwide.
For more information, visit us at: http://www.terix.com.
About the Retail Orphan Initiative (RetailROI)
RetailROI is a charitable foundation under the umbrella of the Giving Back Fund, established to help the 400 million orphaned and vulnerable children worldwide. RetailROI provides grants to charities that provide hands-on efforts in orphan care (food, shelter, medical, clothing, education), foster care support, adoption support, grants and zero-interest loans for adoption, child rescue from human trafficking, and life skills training for orphaned and vulnerable children.
TERiX Marketing Manager
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