A phone scam claiming to be from Gate City Bank is targeting thousands of North Dakotans.
The scammers are calling multiple cell phones, home phones and work phones trying to get your personal information.
The recording says, "Hello, this is a message from Gate City Bank. We regret to inform you that your debit mastercard has been temporarily de-activated. To solve this problem now, press 1 to be transferred to our phone center."
Hundreds of North Dakotans have already gotten this call, and many more are next on the list.
"With this particular scam, it's a numbers game. If you call enough individuals you might catch someone that's in a hurry, catch them off guard and they're going to unfortunately give out this information or press 1. They're really playing the odds and they're going to find some winners from their perspective and losers from the Attorney General's perspective," Director of the Attorney General's Consumer Protection Division Parrell Grossman said.
If you press 1, they will put you through to someone who will ask for your card information to gain access to your account.. Something your real bank would never do.
"If your bank calls you they will never ask you to provide them the full debit card number. They'd never ask for your pin number. They would never ask for the security code on the back of the card," Gate City Bank Director of Operations Maureen Jelinek said.
Grossman says these calls are coming from overseas and are impossible to trace.
Now the scammers are using Gate City Bank's customer service number to seem more legitimate.
"Gate City Bank has not been breached or compromised in any way. These are random calls going out to North Dakota, western Minnesota community members and they have no idea whether you are or are not a Gate City Bank customer," Jelinek said.
"Today it's Gate City Bank, tomorrow it could be Wells Fargo or BNC or any actual legitimate bank," Grossman said.
So if you ever get this call or any other that seems suspicious, never give out your information and hang up.
Hundreds of people have responded to our Facebook post saying they have been called by these scammers.. some of them multiple times.
If you received this call and gave out your information, call your bank or the Attorney General's office.