A mobile-home fire in Bismarck leaves a family of five scrambling to pull their lives back together.
But when the firemen leave, its another group who steps in to help.
Ben Smith shows us who pulls together to help those who have to overcome disaster.
A young Bismarck family found themselves without a place to live after their mobile home caught fire on Wednesday.
"Having something like this happen is kind of freaking everyone out, we're kind of running around with our heads chopped off right now." says Robert Brendel, father of the displaced family
The North Dakota Red Cross provided them with a roof over their head while they figured out what's next.
"The Red Cross helped us out for three nights..."
Most of the people who make this happen don't get a paycheck, 90% are volunteers.
"Every response that happens, every meal that is fed, every shelter that is opened is all done through volunteers." says Melanie Moen, Red Cross Disaster Program Manager
Dana Bischke has been working with the Red Cross for 5 years, in that time, she has seen a lot of hardship.
"When you look at someone that has had a loss, it looks the same on every face." says Dana Bischke
She has helped many get over that loss, she knows that it's the little things that can make the biggest impact on those in need.
"Sometimes it is just a hug, a smile, or just an encouraging word..."
Even those simple words give people hope and a realization that they're not alone.
"That someone out there really does care what you are going through. "
Bischke volunteers with the Red Cross about 40 hours every month, but she doesn't seem to mind...
"Sometimes money isn't going to pay for the satisfaction, it comes when you get to help a family in need."
Ben Smith KXNews
The Red Cross in Bismarck has 2 paid positions, and over 80 volunteers.