City of Minot works to bring down job turnover rate

The City of Minot has had a long battle with employee turnover. 

In 2017 the City’s turnover rate was more than 14 percent and this has cost the city money, but things are changing, because that percentage has gone down. 

In just a year, the City of Minot has managed to improve their employee turnover rate by more than 2%. 

“Morale wise people feel like okay now we’re being appreciated now we’re being recognized,” said Captain John Klug with the Minot PD.

Its improvements are being noticed by employees on the police force, fire department, and city officials themselves. 

“One reason that people move to other career fields or other departments is they can shop around a little bit for who has a better benefits package who has , who has something that’s going to give them a little bit more satisfaction in their personal life and at work,” said Klug. 


In an effort to retain some of the many employees staffed by the city, City council approved a comprehensive workforce improvement plan which added a little over $500,000 to the 2019 budget. 


“If we can save just ten jobs from turning over next year just ten jobs, this employee benefit package with pay for its self,” said City Manager Tom Barry.


Nathalie Gomez reporting: The employee benefits package includes things like a tuition reimbursement program, more holidays, and it has made improvements to health care premium costs. 

‘What we’re seeing is an already immediate response from the employees that, and an increase in retention and decrease in turnover before these things have even started,” said Barry.


For the Minot PD,  turnover has improved because of efforts like these and efforts with in. 

“We’ve got billboards up to advertise that we’re always hiring, we’ve run Facebook ads we’ve run Twitter ads,” said Klug. 

Captain Klug says that at the beginning of next year his department will be close to being fully staffed, which is something that hasn’t happened in years. 

“Theses are great numbers from us and great trends and that’s what we want to keep going with,” said Barry. 

The 2017 turnover rate translated to more than $3.4 million dollars for the city to pay  because of training, and overtime. 

Moving forward the city of Minot hopes they can get their retention rate under 10%. 

Copyright 2019 Nexstar Broadcasting, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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