BISMARCK, N.D. (KXNET) — North Dakota Attorney General Drew Wrigley has filed a lawsuit against Glasser Images and its owner, Jack Glasser, for allegedly defrauding consumers and subcontractors in multiple states, including North Dakota, South Dakota, Minnesota and Colorado.

The Attorney General’s Office began an investigation in October 2021 after Glasser Images abruptly closed and posted a notice that it would not provide refunds.

The office has received 539 complaints alleging claims of more than $1.4 million.

The sudden closure of Glasser Images left wedding couples without photographers for upcoming weddings, while other couples were denied the promised photos from a variety of special occasions. 

Wrigley confirmed that the Consumer Protection Division has conducted an extensive investigation and found substantial evidence supporting the allegations in the complaint. Investigators gathered financial and accounting records, internal and external communications, and testimony from approximately 20 witnesses.

“Our complaint alleges that Glasser Images had been experiencing serious financial problems for years but falsely blamed the business closure on the pandemic,” said Wrigley. “Despite the business’s serious undercapitalization, Jack Glasser continued to borrow from banks, the government, friends, and family, while simultaneously enjoying a lifestyle of high-end dining, travel, and luxury vehicles, all at the expense of his business customers.”

The attorney general’s lawsuit seeks to ban Glasser from providing future photography services, restitution for consumers and subcontractors, and appropriate civil penalties.

Glasser fired back at the Attorney General’s Office, saying he was blindsided by the lawsuit and it was simply an attempt to “grab some cheap headlines.”

In a letter to KX News, Glasser says he has been devastated by the closing of his business and the negative impact it has taken on clients, employees, subcontractors and the community.

“In that spirit, Jack has worked tirelessly to get his clients’ memories back to them and has cooperated throughout the Attorney General’s investigation with complete transparency. Unfortunately, despite assurance from the Assistant Attorney General that he shared Jack’s desire to help Glasser Images’ clients, he decided to issue this civil lawsuit before even sharing it with Jack — revealing that the AG’s Office chose to grab some cheap headlines, regardless of it helping nobody but himself. The AG’s Office has asserted their own opinions into the complaint, which is full of speculation and puffery. We maintain that this is a failed business and not an elaborate conspiracy,” the statement said.